Privacy Policy

Effective November 1, 2026

This policy explains how Aureon Labs LLC, operating Aureon Desk at aureondesk.com, collects and uses information when you browse, contact us or shop.

Information we collect

We collect information you choose to provide, including your name, email, phone number, billing and shipping addresses, order details and customer service messages. An account may contain your saved addresses and order history. Our server also receives technical information such as IP address, browser details and access logs to operate and protect the site.

How we use information

We use this information to process and support orders, communicate about delivery or returns, answer questions, maintain accounts, prevent abuse and meet recordkeeping obligations. Contact form information is used to respond to your request. We do not send marketing emails through a subscription list on this site.

When information is shared

Information may be shared with service providers that help run the store, such as hosting, email, delivery and transaction processing services, only as needed for their work. We may disclose information when required by law or to protect lawful rights and prevent fraud. We do not sell personal information or share it for cross-context behavioral advertising.

Cookies and local storage

Essential cookies support the shopping cart, store session, login and account security. Depending on your use, these may include woocommerce_cart_hash, woocommerce_items_in_cart, wp_woocommerce_session_* and WordPress login cookies. We store your cookie preference in your browser’s local storage under aureon-cookie-choice.

We do not load analytics, advertising pixels or marketing cookies. Accept and Decline both preserve essential store functions; declining does not stop the cart from working. Use Cookie Settings in the footer to change your choice. You can also remove cookies or site storage through your browser, which may clear a cart or sign you out.

Retention and security

We retain order information for as long as needed for customer service, legal, accounting and tax purposes. Messages are retained as needed to resolve requests. Access is limited to operational needs. HTTPS protects information in transit; no internet service can promise absolute security.

Your choices

You may request access, correction or deletion of your personal information by contacting us. We may need to verify a request and retain records where legally required. Depending on your state, you may have additional privacy rights, including the ability to appeal a decision by contacting us again. We do not discriminate against customers for exercising applicable rights.

Children and other websites

This store is intended for adults and we do not knowingly collect personal information from children under 13. External links follow the privacy practices of their respective websites.

Changes and contact

We may update this policy and show the effective date above. For privacy questions, contact [email protected] or 1-818-277-2215.

Aureon Labs LLC
12601 68TH AVE S APT 19B SEATTLE WA 98178-4164
Customer care: Monday–Friday, 9:00 a.m.–5:00 p.m. Eastern Time